crisis communication Archives - Epiphany Communications & Coaching

Factoring in the Fall of Bill O’Reilly

Strategically Speaking: A Blog by Denha Media Group It’s a blow to conservative media and of course a communication crisis for both Fox News and the talk show host himself. Can you come back from this crisis? At the very least, Bill O’Reilly owes his long-time loyal followers his side of the story. Knowing all too well the dynamics of crisis communication, there is most likely a tug of war game going on between lawyers and crisis communication professionals – what to say and what not to say. […]

By Denha Media Group|2018-01-25T20:09:38+00:00April 21st, 2017|Blog|Comments Off

Fouts: The PR Point of No Return

Strategically Speaking: A Blog by Denha Media Group Although the timing couldn’t have been worse for Warren Mayor James (Jim) Fouts, the issues themselves are reason to resign. His derogatory comments about African Americans highlighted on a day we honored a man who lead the Civil Rights Movement is a crisis itself. But, with a former advisor and private consultant expanding on the audio tapes on local radio show, it further solidifies the call for him to step down. However, instead of even apologizing, Mayor Fouts balked at his critics. […]

By Denha Media Group|2018-01-25T20:14:56+00:00January 18th, 2017|Blog|Comments Off

Crisis Communication Game Plan: Everyone Needs One

Strategically Speaking: A Blog by Denha Media Group A chaotic evacuation, a traumatic rescue mission and now a serious crisis communication problem for Carnival Corp.’s Italian unit. It was reported that they cruised off course so someone could wave to a family member and the captain jumped ship before ensuring passengers were safe. One would hope they have a sound crisis communication plan in place. So you find yourself facing a major public crisis and your company doesn’t have a strategic plan, not even a boilerplate to follow. There are a few things you need to do immediately in order [...]

By Denha Media Group|2018-02-06T21:23:47+00:00January 23rd, 2012|Blog|Comments Off

The Cover Up Is Always Worse Than The Crime

Strategically Speaking: A Blog by Denha Media Group When facing a crisis, the first thing you need to remember is that the cover up is always worse than the crime. We all remember the line, “I did not have sexual relations with that woman — Monica Lewinsky.” Only to find out later that President Clinton did. So fess up immediately. Start with an apology to the public and to whomever else you may have offended or caused harm. It is like ripping off a Band-Aid. It may hurt but do it as fast as you can. Get it over with [...]

By Denha Media Group|2018-02-06T21:25:20+00:00October 14th, 2011|Blog|Comments Off

7 Ways To Turnaround That Tarnished Image

Strategically Speaking: A Blog by Denha Media Group Many celebrities have bounced back from tarnished images and Mel Gibson, I would guess, hopes to be one of them — if he can just manage to get his communication under control. Many actors have been linked to audio or video scandals, but Gibson seems to have taken it to whole new level. His vicious rants on tape depict an angry and perhaps troubled man. Gibson appears to be an equal opportunity offender in his voicemail message to his girlfriend Oksana — he managed to offend just about every race, origin, and [...]

By Denha Media Group|2018-02-06T21:38:31+00:00February 4th, 2011|Blog|Comments Off