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7 Email Tips that will Motivate not Deflate Team Members Dealing with Rude Emails I first heard of the term "netiquette" when I was working on my master's degree in communications. In fact, I read a booklet about the topic for one of my classes. Netiquette is a made-up word from the words net and etiquette. Netiquette thus describes the rules of conduct for respectful and appropriate communication on the internet. Netiquette is often referred to as etiquette for the internet. This includes writing emails. There is an art to writing emails just like there is an art to communications. [...]

I was never one of those kids who knew she wanted to be a doctor or lawyer. At some point, I thought about both – being a psychiatrist or business lawyer. I hate the sight of blood so medical school was out and I am not a good test taker and the Bar Exam intimidated me. I always loved to read and write, talk to people, and help people. I was career guiding people long before I became a coach. For years, people asked me to review their resumes and help with job interviews. I was coaching people with their [...]

I am running a small Communications and Coaching business and there are certain tools I use to be more efficient. These tools help me manage my day-to-day operations. When I was working as a press secretary for a local elected official, he had two people managing schedule. I was bit jealous because I had to manage my own. Today, I use Calendly. I am truly excited about it. This tool helps me manage my client meetings and personal scheduled. I started with the free trial and got hooked. When you are running a small business like mine, having all the support you can get [...]

Knowing where you want to go is one thing but knowing how to get there is something else. I often ask clients: What's Your Story? It's one of our company's signature questions. What's the Plan? That's another signature question. As a coach, I often have question-guided conversations with my clients. They have big goals and small goals. In each session, the client sets the agenda. He shares what he wants to focus on during our time and often, it's a specific goal in mind. It might be something he wants to accomplish in a week or it's part of an [...]