Denha Media Group, Author at Epiphany Communications & Coaching

Do You Have Netiquette?

Strategically Speaking: A Blog by Denha Media Group Email etiquette is vital in maintaining respect, decorum and relationships A few years ago, I got into a very heated argument via email. After days of arguing with this particular person and more than two dozen emails later, I realized the dispute had escalated far beyond the original disagreement and all because we were communicating via email. Everyone knows the 24 hour rule. If someone or something has really upset you, wait at least 24 hours to respond. Waiting to respond to an email that infuriates you is also good advice. You [...]

By Denha Media Group|2018-02-06T18:44:07+00:00January 8th, 2016|Blog|0 Comments

Strategically Networking At The Mackinac Policy Conference

Strategically Speaking: A Blog by Denha Media Group When I went to the Mackinac Policy Conference for the first time as a reporter for WJR in the 1990s, I learned an invaluable networking lesson that has stayed with me ever since. Know how to network and develop relationships. It was my second time at the Policy Conference hosted by the Detroit Regional Chamber. The first time I went, I was as an editor of a Health Care Business Magazine. The first night on the island — before the cocktail hour started on the porch of the Grand Hotel — my [...]

By Denha Media Group|2018-02-06T18:47:20+00:00August 7th, 2015|Blog|0 Comments

Resolving To Communicate Ethically

Strategically Speaking: A Blog by Denha Media Group Why not resolve to communicate with ethics, integrity and honesty and surround yourself with people who do the same? Many professions, including the two I have spent my career in — Journalism and Public Relations — have codes of ethics. There is value in reminding yourself of these codes on a yearly or somewhat regular basis. If you have never read the code of ethics in your profession, it may be a good time to do so. In life, how we communicate is a reflection of who we are as professionals and [...]

By Denha Media Group|2018-02-06T18:50:34+00:00January 23rd, 2015|Blog|0 Comments

Stop The Verbal Vomiting

Strategically Speaking: A Blog by Denha Media Group After I premised the topic and introduced the guest, I started the interview on my public affairs show with, “Tell me about this event.” The guest on the other end of the line proceeded not only to tell me about the upcoming community event, but also about the history of the organization, the people they help, the money they have raised and all of their future events. Ten minutes into the interview, I began to think of the listeners flipping the station. He was verbally vomiting all over my show. I asked [...]

By Denha Media Group|2018-02-06T18:52:38+00:00July 25th, 2014|Blog|0 Comments

Just Apologize and Avoid Running Into A Communication Crisis

Strategically Speaking: A Blog by Denha Media Group I have come to the realization that we live in an extremely forgiving society, if you would just admit your mistakes and apologize. So why do so many people struggle with the “I’m sorry?” Public figures — especially — need to understand the basics of crisis communication. When you make a mistake, you need to apologize, fix it and move on. Here we have two elected officials who have found themselves in the proverbial “hot water” because of bad judgments and bad behavior. One apologizes and the other does not. Following President [...]

By Denha Media Group|2018-02-06T18:58:31+00:00February 19th, 2014|Blog|0 Comments

Digging Up The Buried Content That Tells Your Story

Strategically Speaking: A Blog by Denha Media Group When it comes to messaging and marketing, it’s all about the content. You have to know your story but sometimes that valuable information is hidden. So start looking in all your files for that data. Here are some strategies for creating and reusing that content. Repurpose it! When is the last time you took inventory of your content and thought of ways to repurpose it? You may have articles, memos, notes and reports buried in files on your desktop or drawers that can be used to promote your business or service. [...]

By Denha Media Group|2018-02-06T19:01:59+00:00September 6th, 2013|Blog|0 Comments

Give Me A Social Media Minute, Please

Strategically Speaking: A Blog by Denha Media Group That’s all it really takes to get involved in social media — just a few minutes to participate on social media sites. You do not have to be on Facebook for hours at a time for your messaging to be effective. Engaging on social media not only helps with branding, but it also enhances your marketability in the industry. There are simple ways to start using social media to promote your company and brand your business. Tools like Facebook, LinkedIn, Twitter, YouTube, Instagram, Google Plus, Pinterest and blogging are promotional techniques anyone [...]

By Denha Media Group|2018-02-06T20:54:42+00:00February 8th, 2013|Blog|0 Comments

Quotable Quotes and Sound Soundbites

Strategically Speaking: A Blog by Denha Media Group When I worked in radio, I spent a significant amount of time sifting through interviews searching for the sound bite. In print journalism, it’s the quote. When you are being interviewed, it is important to stay on message. Don’t let the reporter get you off track or don’t go on a tangent about something completely unrelated. A reporter’s time is valuable and in today’s immediate news demands, they have less time than ever to spend interviewing people. However, giving a good quote or sound bite means you have to say something new, [...]

By Denha Media Group|2018-02-06T21:11:39+00:00August 17th, 2012|Blog|0 Comments

Crisis Communication Game Plan: Everyone Needs One

Strategically Speaking: A Blog by Denha Media Group A chaotic evacuation, a traumatic rescue mission and now a serious crisis communication problem for Carnival Corp.’s Italian unit. It was reported that they cruised off course so someone could wave to a family member and the captain jumped ship before ensuring passengers were safe. One would hope they have a sound crisis communication plan in place. So you find yourself facing a major public crisis and your company doesn’t have a strategic plan, not even a boilerplate to follow. There are a few things you need to do immediately in order [...]

By Denha Media Group|2018-02-06T21:23:47+00:00January 23rd, 2012|Blog|0 Comments

The Cover Up Is Always Worse Than The Crime

Strategically Speaking: A Blog by Denha Media Group When facing a crisis, the first thing you need to remember is that the cover up is always worse than the crime. We all remember the line, “I did not have sexual relations with that woman — Monica Lewinsky.” Only to find out later that President Clinton did. So fess up immediately. Start with an apology to the public and to whomever else you may have offended or caused harm. It is like ripping off a Band-Aid. It may hurt but do it as fast as you can. Get it over with [...]

By Denha Media Group|2018-02-06T21:25:20+00:00October 14th, 2011|Blog|0 Comments

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